TERMS & CONDITIONS

Your booking will be subject to the following conditions:

1. These terms and conditions are only valid for those rental properties managed directly by SOUTH SPAIN ONLINE. Please ask for the terms & conditions of the rental properties advertised on this web page which are managed directly by the property owner / representative.

2. RENTAL TERM - The check-in and check-out time may vary according to the rental property. The rental terms will be advised in the Rental Notes section of each property record displayed on this web page.

3. AVAILABILITY REQUEST - SouthSpain-Online will respond every property availability request by telephone and / or by email the same day if received within business hours otherwise we will contact you next day.

4. BOOKING RESERVATION - The reservation is confirmed by paying a deposit of 20% of the total amount. This is a non refundable deposit and is to be paid within 3 days from the availability confirmation date; if the payment is not made within the above mentioned terms we can not guarantee the availability of the property. The deposit must be received and cleared by us before your booking can be confirmed and a contract made between us.

5. LATE BOOKINGS - A booking made 4 weeks prior to commencement date of the rental period must be accompanied by FULL PAYMENT of the rental charge. This payment must be made within 3 days from the availability confirmation date. Your payment must clear before your booking can be confirmed and a contract made between us.

6. BALANCE PAYMENT - The remaining balance, as reflected on our Invoice, must be paid 4 WEEKS before the commencement date of your booking (no reminder will be sent) or UPON ARRIVAL according to the rental property. If SouthSpain-Online does not receive the balance within the above mentioned terms, your booking will be cancelled leaving no option to claim for cancellation charges.

7. PAYMENT - We accept cash, bank transfer, cheque and Credit / Debit cards.

8. REJECTIONS - Incomplete or inaccurate forms/submissions will be rejected. Those accompanied by incorrect credit / debit card details, cheques completed incorrectly, unsigned or subsequently not honoured by the bank, will also be rejected.

9. CANCELLATION - If for any reason you decide to cancel your holiday home booking, this event must be advised in writing. In the case of the balance to be paid 4 WEEKS before the arrival date of your booking, your full payment may not be refundable depending on the exact amount of time between the date you cancel and your arrival date. We advise clients to take out adequate holiday cancellation insurance. In case of the cancellation from the tenant, the following cancellation rules will be applied: - If the cancellation is notified 21 days before the rental period begins, the penalty is 30% of the total amount paid. - If the cancellation is notified from 20 and 14 days before the rental period begins, the penalty is 50% of the total amount paid. - If the cancellation is notified from 13 days before the rental period begin, the penalty is 100% of the total amount paid.

10. ACCOMMODATION CAPACITY - The number of persons occupying the accommodation must not be more than the number specified in the booking form. In the event of any unauthorised person being found in the accommodation, we may terminate your booking forthwith without refund. Houses must not be over-occupied. Sleeping accommodation indicates maximum occupancy. Disorderly or unruly behaviour may result in the immediate termination of this contract.

11. YOUR PERSONAL PROPERTY - SOUTH SPAIN ONLINE takes no responsibility for client's personal property left in the rental property either during the Rental Term or after departure. Clients shall not seek to recover damages from the Property Owner or Representative and SouthSpain-Online for loss, damage or theft of personal property.

12. CLEANING AND LAUNDRY - The rental property will be cleaned prior to the arrival date, and one set of clean linens and towels will be provided. Normal and routine cleaning after departure is included in the Rental Fee. For multi-week stays, mid cleanings and laundry service are not included in the rental prices.

13. HOUSE CONTENTS - The house and all its contents must be maintained and left in a clean and tidy condition. The cost of repairs to the house and its contents or surrounds and the replacement cost of missing items arising as a result of negligence or misuse will be requested from the tenants.

14. WEB PAGE SECURITY - Security is provided concerning your credit card information, name, address, e-mail and any other personal information you may provide to SOUTH SPAIN ONLINE. We utilize 40-bit encryption based on a Digital Certificate issued by THAWTE a wholly owned subsidiary of VeriSign, Inc. This allows for utilization of Secure Socks Layer, which is a method for encrypting data. This protects confidential information - such as credit card numbers, online forms, and financial data - from interception and hacking.

15. SOUTH SPAIN ONLINE reserves the right to change the rates and conditions without notice.